Agreement to Terms
By accessing and using the VIVID Selling OS website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services. Ian Ross reserves the right to update these terms at any time. Your continued use constitutes acceptance of updated terms.
Use of Website and Services
You agree to use this website and all associated services solely for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content
- Disrupting the normal flow of dialogue within our website
- Attempting to gain unauthorized access to systems or data
- Using automated tools or scripts to harvest data
- Reselling access to our services without authorization
Digital Products and Purchases
eBook and Toolkits: We offer digital products including our VIVID Selling eBook ($9) and toolkit bundles at various price points. All prices are listed in US dollars.
Payment Processing: Payments are processed securely through Kit Commerce. By making a purchase, you authorize us to charge your payment method.
Digital Delivery: Digital products are delivered electronically. Every purchase is covered by our 365-Day Money-Back Guarantee, detailed below.
License Grant: Upon purchase, you receive a non-exclusive, non-transferable license to use the digital product for your personal use only. You may not redistribute, sell, or share access with others.
365-Day Money-Back Guarantee
Our Guarantee
If you want your money back at any time, for any reason, it's available for you to do that at any time the entire year. No questions asked. No hoops to jump through. That's how confident we are in what we're offering.
How to request a refund: Email us at [email protected] from the email address you used at purchase, within 365 days of the purchase date. Your refund will be issued to the original payment method within 5–10 business days.
What's covered: Every digital product on this site — the ebook, any individual tool, any toolkit bundle, and any course — is covered. You do not need to return, delete, or stop using anything to receive a refund. There are no conditions, no required exercises, no required time of use, and no questions about why.
Assessment and User-Generated Data
Assessment Data Storage: Your VIVID Selling assessment responses are stored locally on your device using browser localStorage. We do not store assessment results on our servers.
Your Responsibility: You are responsible for maintaining the confidentiality and security of your assessment data. If you clear your browser's localStorage or cookies, your saved assessment will be lost.
Usage Rights: Your assessment results are for your personal use only. We do not track, monitor, or collect assessment data unless you voluntarily share it with us.
Intellectual Property Rights
Our Content: All content on the VIVID Selling OS website, including the eBook, assessment framework, tools, graphics, text, and the 7-layer selling system architecture are the exclusive intellectual property of Ian Ross.
Permitted Use: You may view, download, and print content for your personal, non-commercial use only. You may not:
- Reproduce, modify, or create derivative works of the content
- Distribute, publicly display, or publicly perform the content
- Sublicense, sell, or transfer rights to the content
- Use the content to create competing products or services
Trademarks: VIVID Selling OS and related logos are trademarks of Ian Ross. You may not use these trademarks without express written permission.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IAN ROSS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THIS MAY NOT APPLY TO YOU.
Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
IAN ROSS DOES NOT GUARANTEE THAT:
- The website will be uninterrupted or error-free
- Defects will be corrected
- Your use will result in any specific sales outcomes
- The website is free from viruses or harmful components
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the United States for any disputes arising from these terms or your use of the website.
Contact Information
For questions about these Terms of Service, or to report violations, please contact:
Email: [email protected]
Operator: Ian Ross
Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Ian Ross regarding your use of the website and services. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.