BUYER
When security approvals sit for days
A different buyer asks for automated security approvals: “Reviews sit for days, and I’m tired of chasing people.” The system can route requests and record decisions; approval policy belongs to the buyer.
Fictional teaching case; names and details are invented.
WHAT WOULD YOU ASK NEXT?
What is your next move?
“Which reviews wait because nobody knows the approver, and which wait because the approver needs more information?”
Feedback on this response
This separates two plausible causes of delay and changes what proof would be useful. A routing demo addresses only one of them.
“I’ll show how quickly the system sends a reminder and escalates an overdue review.”
Feedback on this response
This may answer an alerting problem. The buyer has not yet said whether the delay comes from missing ownership, information or a policy decision. Ask before treating reminders as the mechanism.


